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Peets Coffee & Tea

"She was great to work with, her flexibility on this project was tremendous and I have business partners who continue to comment on how great she was to work with. I would welcome an opportunity to work with her again! "

​​Hilda D. Bradley
sr. manager, learning technology and operations

Peets Coffee & Tea

First Rebublic Bank

​“I have had the privilege of working with Kathleen for the last several years. She is an accomplished training professional who connects with every participant and receives consistently high reviews for her classes. She is generous with her time and knowledge. Kathleen learns new systems and processes quickly and she brings her upbeat energy to every class she teaches.”

​​Pam Harrison


First Republic Bank

Hospital Association of
Southern California


"What I appreciate the most about working with Kathleen is that she is willing to experiment with us. She takes on new learning with gusto and is a quick study. She will stretch herself to adapt to your needs.”

Catherine Winans, CAE

SVP, Medical Communication Systems

Hospital Association of Southern California

Kathleen came into a project that had very little definition and very high expectations at the same time. She was quickly able to understand the needs of our project as well as help us better define the exact scope of the project. Kathleen took the direction and resources we gave her and quickly designed an impressive training on creating aligned goals that reflected our culture in terms of content as well as design. Throughout the project, Kathleen was a joy to work with as she took ownership of the outcome and quickly incorporated feedback. Kathleen’s training has been well received by our organization and we look forward to working with her again in the future.


Kate Carter-Perrett

Senior Learning & Development Manager 




Kathleen has been a valuable freelance addition to our team and an instrumental partner in designing compelling, thoughtful and visually engaging online courses and in-person courses.

We initially engaged Kathleen because of her impressive portfolio and her 18 years of experience as an Instructional Designer. In various engagements with us, she has designed a series of ten in-person management courses which laid the foundation for our global management training program; created six online modules supporting critical aspects of the management training program; led workshop and eLearning design in support of our Customer Experience initiative; and built an eLearning module that outlines the key aspects of our sustainability program. Her work is consistently thorough, engaging and impactful.

Kathleen’s depth and breadth of experience has made her a valuable partner for our team and we will readily engage her again when a need arises. She is dependable, easy to work with and fast-paced. She would be an asset to any team she supports.

Catherine D. Norbeck

Director, Learning & Organizational Development

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